Privacy Policy

1. Information We Collect

2. How We Use Your Information

• To provide, operate, and maintain the Postly service and your account.
• To authenticate your identity and process SMTP email sending requests.
• To monitor usage patterns and improve performance, reliability, and features.
• To detect, prevent, and address technical issues, abuse, and security threats.
• To respond to support inquiries, comments, and feedback.
• To send service-related notices, including security alerts and policy updates.
• To comply with legal obligations and enforce our Terms of Service.
• We do not use your email content to build advertising profiles or sell data to third parties.

3. Legal Basis for Processing (GDPR)

• Contractual necessity: processing required to provide the service you requested.
• Legitimate interests: improving and securing the service, where those interests are not overridden by your rights.
• Legal obligation: complying with applicable laws and regulations.
• Consent: where you have given explicit consent for optional communications.

4. How We Share Your Information

• We do not sell, rent, or trade your personal information.
• We may share data with trusted third-party service providers that help us operate Postly, such as hosting or error monitoring providers.
• We may disclose information if required by law, court order, or government authority, or when needed to protect our rights, prevent fraud, or ensure user safety.
• In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction with appropriate notice.

5. Data Retention

• We retain personal data for as long as your account is active or as needed to provide the service.
• You may request deletion of your account and associated data at any time by contacting us.
• SMTP credentials are stored only as long as necessary to provide the sending service.
• Email content sent through Postly is not stored beyond the transmission process unless required for troubleshooting with your explicit consent.

6. Data Security

• We use technical and organizational safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.
• These safeguards include TLS/HTTPS for data in transit, secure credential storage, access controls, and regular security reviews.
• No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Rights and Choices

• Access: request a copy of the personal data we hold about you.
• Correction: request correction of inaccurate or incomplete data.
• Deletion: request deletion of your personal data.
• Portability: request transfer of your data in a structured, machine-readable format.
• Restriction: request that we restrict processing in certain circumstances.
• Objection: object to processing based on legitimate interests.
• Withdraw consent: withdraw consent at any time where processing is based on consent.

8. Children's Privacy

• Postly is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
• If we become aware that a child under 13 has provided personal information, we will promptly delete it.

9. International Data Transfers

• Postly is operated from India.
• If you access the service from outside India, your data may be transferred to, stored, and processed in India or other countries where our providers operate.
• We ensure that such transfers comply with applicable data protection laws and use appropriate safeguards.

10. Changes to This Privacy Policy

• We may update this policy from time to time to reflect changes in our practices or applicable laws.
• When we make material changes, we will post the updated policy with a new Last Updated date and, for significant changes, notify you by email at least 30 days before the change takes effect.
• Your continued use of Postly after the effective date constitutes acceptance of the updated policy.